Returns & Exchanges

At The Consol Shop Cornubia, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused items in their original packaging. Whether you visited us in-store or ordered online, we are committed to ensuring a smooth and transparent exchange process.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is unused, in its original packaging, and within 30 days of the purchase date shown on your receipt.

• 2.
  Prepare Documentation

  Locate your original proof of purchase or invoice, as this is required to process any refund or exchange at our Cornubia branch.

• 3.
  Submit Your Request

  Visit our retail store in person or contact our customer support team via email to initiate the return authorization process.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned goods, we will process your refund to the original payment method or facilitate an immediate product exchange.